How do I get my tickets and when is will call open?
It’s easy to get your tickets! The fastest way is to order online and print them right at home. Online ticket ordering ends on Thursday September 28th, 11:59PM. Clambake, BBQ and General Admission will be on sale Day-Of at the ClamBQ! To order by phone, call us at (508) 255-7203. Get tickets in person at the Orleans Chamber of Commerce located at 44 Main St. Orleans, Monday – Friday 9am-4pm. Day-of-ticket sales and Will Call will be available at the box office at Eldredge Field, located near the event entrance, beginning at 9:00am on the day of the event.
Do I have to bring my printed ticket to the event?
Are Kids Free?
Yes! General admission for all kids 12 and under are free with an adult and don’t need a ticket. If your kids want to enjoy a Clambake or BBQ meal they will need a Clambake or BBQ ticket. Due to park policies, accompanied minors are permitted in the beverage court, where beer and wine are served. Unaccompanied minors are not.
What is the refund policy?
All sales are final, unless the event is cancelled.
My ticket says “General Admission”. Are there any seats at the event or can I bring a chair or blanket?
While we do have limited seating at our food & beverage areas, we do not have reserved seating at the event and we do not have seating in front of the stage. This is a general admission “standing room/festival style” event. You are welcome to bring a blanket or chair with you to enjoy the event however, we do not allow them to be set up directly in front of the stage, for safety reasons. You may set your chairs up on the field on Friday evening after 6pm and early Saturday morning, at your own risk. We will not be responsible for items on the field.
How do I get to the event, and where do I park?
Can I bring a cooler with food or drinks into the event?
While we don’t allow outside food and beverage to be brought into the event, there will be plenty available for purchase. Additionally, we do not allow coolers or large bags into the event, primarily for safety reasons.
What can or can’t I bring to the event?
For the comfort and safety of all event guests, certain items are prohibited. You are welcome to bring a blanket or beach chair.
Prohibited items include:
- Large bags and containers, backpacks or coolers
- Outside food and beverage
- Laser pens
- Cameras or other equipment designed for the sole purpose of video and/or audio recording
- Firearms, knives or weapons of any kind
- Illegal drugs or substances
- Animals (except service animals to aid Guests with disabilities)
- Air horns or other distracting noisemakers
- Any devices that may interfere with and/or distract any event participant or other Guest
- Obscene or indecent clothing
Will there be beverages available for sale?
Are minors permitted in the beverage court?
Minors accompained by an adult are permitted in the beverage court. Unaccompanied minors are not.
Will there be food available for sale?
Can I re-enter the event if I leave?
Yes! You will be able to re-enter the event throughout the day and night.
Are pets welcome at the festival?
We love those furry friends, but unless they are certified assistance service animals unfortunately we cannot allow them inside the event.
Got another question?
We’re here to help! Call us at (508) 255-7203 or email us at [email protected]